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Privacy Policy

This Privacy Policy describes the information that we collect from you, how we collect this information and what we do with it after we collect it.

This policy may change from time to time so please check back periodically.

What type of information do we collect?

We collect personal information that you provide to us such as name,email address, billing and delivery address, contact numbers,payment details and purchase history.

We also collect non-personal data such as browser type and your IP address. Our website uses cookies to track visitor use and compile statistical information, no personal details are obtained by us in this process. This non-personal information cannot be easily used to personally identify you.

How and why do we use this information?

Our primary use for your personal data is to deliver our products and to give you the best possible customer service we can.

If you order from us we need your personal data to get in touch with you. We will use your personal data to register you as a new client, manage payment and to collect monies owed to us and to deliver your order.

WE DO NOT use your information for marketing purposes and the only correspondence you will receive from us will be in relation to an order.

To whom do we disclose your personal data?

Most of our business is conducted in-house but there are times when we work with external suppliers such as courier companies and IT system support. We require these third partieas to respect the security of your personal data and we check they have the appropriate policies and procedures to keep your personal data confidential, safe and secure. The third parties are only allowed to process your personal data in accordance with our instructions. If requested by an authority such as the police, the we will be required to release the information

How long do we keep your personal data?

For legal reasons we are required to keep your data for & years , after which time it will be deleted.

How we protect your personal data?

We have in place security measures to prevent your persoanl data from being accidentally lost,used.altered or disclosed in an unauthorised way. We limit access to yoyr personal data to those employees and third parties who have a business need to know such data.

Your rights in respect to your personal data

You have the right to request the information that we hold about you. For your protection you will be required to provide proof of identity to obtain a copy of your personal information. If your personal information changes or you no longer want to use our services you acn ask us to correct, update or delete your data. For further information in this regard please contact sales@suffolkinsignia.co.uk

This privacy policy only applies to our website and if you link to other websites from ours you should read their own notice